Professional Conference & Event Management, Training and Consulting
Heather Hayes is an IAPCO* trained project director specialising in congress and event management with extensive experience in the global pharmaceutical and association sectors, obtained in both agency and corporate environments. Based in Australia, Heather now leads Milestone Meetings Ltd.
Milestone provides meeting and event management as a seamless extension of your existing services with the confidence that we share the same belief in quality delivery and attainment of excellence.
Services include meetings support on an event-by-event basis to enable you to manage cost and resource. Our areas of expertise include:
![]() | Competitor research and analysis | ![]() | Scientific materials and print production |
![]() | Proposal research and development | ![]() | Exhibition and sponsorship planning |
![]() | Budget preparation and management | ![]() | Audio visual and stage-set management |
![]() | Growth and maintenance of client relationships | ![]() | Site visit organisation and attendance |
![]() | Full project management and onsite delivery | ![]() | Social programme planning |
![]() | Compliance to regulatory, company, CME and international congress-specific guidelines | ![]() | World-wide destination knowledge and supplier contacts |
![]() | Opinion leader and delegate management | ![]() | Bespoke conference training solutions |
Milestone offers a bespoke business support and training solution which enables agencies or companies to achieve streamlined logistic delivery or improved staff knowledge for the organisation of all types of events.
Our clients include major pharmaceutical companies, medical communications, sports hospitality and conference support agencies.







